Skip to main content

Operations Management

Operations Management explains how organizations design, run, control, and improve the systems that produce goods and services. It connects strategy to execution through processes, capacity, quality, inventory, supply chains, lean improvement, and project delivery.

Read this section as a chain of operating decisions. First understand how operations transform inputs into outputs. Then study how production is planned, quality is controlled, inventory is balanced, supply chains are optimized, waste is reduced, and projects are managed.

Learning Path​

  1. Introduction to Operations Management: transformation process, performance objectives, productivity, capacity, and bottlenecks.
  2. Production Planning and Control: demand planning, scheduling, MRP, routing, dispatching, and control.
  3. Quality Management: quality dimensions, cost of quality, TQM, Six Sigma, root cause analysis, and service quality.
  4. Inventory Management: inventory types, EOQ, reorder point, safety stock, ABC analysis, and inventory metrics.
  5. Supply Chain Optimization: product, information, and financial flows; cost-service trade-offs; bullwhip effect; resilience.
  6. Lean Management: value, waste, flow, pull, kaizen, 5S, kanban, and built-in quality.
  7. Project Management Basics: scope, schedule, cost, stakeholders, risk, WBS, Gantt charts, CPM, and project control.

Pages in this directory:​